Emergency electrician in Belgrade
Smoke, a burning smell, sparking or a warm consumer unit: we come out straight away, day or night. What counts as urgent and what to do while you wait.
Most of the calls we get at night are not emergencies, and that is good news. A few are, and those do not wait for morning. Here is how to tell them apart.
When not to wait
These five signs mean switch off and call, without weighing up the cost of the visit.
A smell of burning or hot plastic when nothing is cooking and nothing is switched on. That is insulation burning. Switch off the main breaker.
Smoke, however faint, from a socket, a switch or the consumer unit.
Sparking or crackling in a socket as you push a plug in. Do not plug anything else into it.
A consumer unit that is warm to the touch, or one breaker noticeably warmer than the rest. There is a resistive joint inside, and it gets worse on its own.
A shock when you touch a tap, the sink or the casing of an appliance. That is not static; there is more on it in signs of a genuinely dangerous installation.
What to do while you wait
Switch off the main breaker if there is any smell or smoke, and leave it off.
If a breaker has tripped, reset it once. If it trips again straight away, that circuit has a short circuit or serious leakage. Leave it off and do not try a third time; the third attempt is the one that produces the smell.
Do not open the consumer unit. Even with every breaker off, the supply ahead of the main switch is still live, as set out under consumer unit.
Write down what was happening before the fault and what was switched on. That one sentence saves an hour of searching.
What is not an emergency, however it looks
I will tell you this on the phone, because there is no sense paying a night rate for something that keeps until nine in the morning.
A breaker that tripped once while the water heater and the washing machine were both running, with no smell at all. That is an overloaded circuit rather than a fault, and the same logic applies to an RCD that keeps tripping.
A bulb that flickers or has blown, and a socket that is dead but neither warm nor scorched.
How a call-out goes
First isolation and proof of no voltage with an instrument, not a test screwdriver. Then locating it: which circuit, and whether the fault is in an appliance, in the socket or in the wall.
A night visit is normally making it safe, not a full repair. The aim is that the flat is safe and that whatever can run does run until morning. Tracing a fault inside a wall is daytime work through fault diagnostics, because it takes measurement and time.
The price of the visit, including any night surcharge, is quoted on the phone before I set off. I never start work whose price has not been agreed first.
How far we come
Across the inner city. We are fastest in and around Zvezdara, where the base is; the centre and Novi Beograd are the next band out. Times per district are on the individual area pages, and they are real times rather than promises.
Common questions
Do you come out at night and at weekends?
Yes. Night and holiday call-outs carry a surcharge, but you hear the figure when you call, not when we finish. If I judge that it can safely wait until morning, I will say so and save you the difference.
How fast do you get there?
It depends on the district and the hour. Zvezdara and around it is usually 20 to 40 minutes, the centre 30 to 60, and across the bridges in rush hour longer. You get a real figure on the phone before I set off.
What should I do while I wait?
If you smell burning or see smoke, switch off the main breaker and leave it off. If a breaker has tripped, reset it once. If it trips again immediately, leave it off and do not try a third time.
Is my problem actually an emergency?
Anything that smells, smokes, sparks, gets hot or gives you a shock is. A dead circuit, a breaker tripping with no smell, or a blown bulb can normally wait for a scheduled visit, and in that case I will not push you into a costlier call-out.
Where we do this
Read before you call
Five signs your installation is genuinely dangerous
The handful of warning signs that mean you should stop, kill the main breaker, and pick up the phone.
Why does the RCD keep tripping?
Five real reasons your residual current device trips, and how to figure out which one without ripping out a single wire.